Tutorial
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How do I dispute a CSI Survey?

Step 1

1. Log into www.ValueAddedOnline.com

2. Under Business Information, near the bottom of the list, locate "Alerts Sent".

3. Click on orange button "VIEW".

Step 2

Select the response you want to dispute by clicking on "DETAILS".

 


Step 3

Locate any answer that you want to dispute and click on it.

Step 4

1. An email window will pop up with the necessary information for your representative review your request. It is suggested that you add additional information to summarize the circumstances and the reason for the dispute.

2. When you complete your explanation press the "Send" button and your Representative will receive your request.